HelpFrequently asked questions
Everything worth knowing before you buy — delivery, payment, region locks and what happens if a code doesn’t work.
- How fast are Orders delivered?
- Codes arrive by email in about 60 seconds once payment is confirmed. Nothing is posted and nothing needs signing for — a digital gift card is a code, so there is no shipping step at all.
- What payment methods do you accept?
- Bitcoin, Ethereum, USDT, Litecoin. Payment is made to an address shown at checkout, and the order completes as soon as the transfer is confirmed on the network.
- Which product can I buy?
- Gaming cards including Steam, PlayStation and Xbox; streaming cards including Netflix, Spotify and Disney+; shopping cards including Amazon and Apple; and food delivery cards such as Uber Eats.
- Do I need an account to buy an product?
- You can browse the whole catalogue signed out. An account is needed to complete a purchase, which is how your codes stay retrievable later from your order history.
- Are the products region locked?
- Absolutely not! Cards that only work in a particular country say so in their name or description
- What if my code does not work?
- Contact support at support@cobaltcc.store with your order reference and we will check the code against the supplier. Report it as soon as you notice, since an unused code can be replaced and a redeemed one cannot.
